Privacy Policy

Our Commitment To Privacy

This privacy policy describes Silver Mako uses and protects any information that you provide Silver Mako when you use this website (http://silvermako.com). Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Under no circumstances will Silver Mako share or sell any information you provide except: as authorized by you, to participating cloud computing solution providers or other parties involved in your quote request, or as may be required by law or court order.

Information We Collect

This notice applies to all information collected or submitted on the Silver Mako website. On some pages, you can request quotes from Silver Mako providers and register to receive materials. The types of personal information collected on these pages are:

• Name
• Company
• Address
• Email address
• Phone number
• Technical requirements
• Existing vendor relationships
• Contact preferences

How We Use Information

We use the information you provide to request proposals from third party solution providers. We do not share this information with outside parties except to the extent necessary to complete the quoting process. In most cases we may use information that we collect from you to:

• Request quotes for the products and services that you have requested.
• Provide you with customer support and manage the process.
• Conduct research and analysis of your technical and business requirements as they pertain to solution providers.
• Consult with you via phone, email or instant message discussion in regards to the products or services of interest.

The information you provide us with, upon consent, will be shared only with authorized solution providers. If you submit a completed quote request form, we will share your information with providers whom your requirements are the best match. The information you provide is submitted to and shared with authorized solution providers that are able to provide you services, specific to your requirements. These solution providers may include content delivery networks, streaming (video/audio) providers, managed service providers, Internet solution providers, web development providers as well as companies that support our website.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Communication With You

Confirmation email
Minutes after you submit a quote request you will receive a confirmation email. This email will include your unique quote request ID.

Follow up correspondence from our team
After submitting a quote request through silvermako.com, your quote is reviewed by one of our team members who will match your requirements with qualified cloud computing providers. In many cases we may request a follow up meeting via phone or email to clarify additional details and provide the opportunity to ask and respond to questions.

Quotes From Providers

We provide you with quotes direct from the solution providers as we receive them. At the end of the engagement we provide you with an email listing the matching providers, their price proposal, and their contact information.

Links To External Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Commitment To Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes To Privacy Policy

We may, at our sole discretion, revise this policy at any time in a manner consistent with applicable laws and regulations. When we incorporate revisions to this policy, including changes to our use of your personal information, we will update the “last revised” date at the top of this web page. We recommend that you regularly visit this policy in order to remain informed about any changes we may implement.